clients – Transforming LCAs

Transforming LCAs

08Dec202308Dec2023

Zoooooooooooom and AI and clients and stuff

Pippa generally useful stuff, helping each other AI, clients, Paul, zoom 0 Comment

Zoooooooooooom and AI and clients and stuff

find out how zoom might help us with initial client contact/triage stuff…

25Jan202325Jan2023

Abusive and violent clients..

Pippa generally useful stuff, Uncategorized andy, Angela, clients, hsf, violent 0 Comment

Abusive and violent clients..

how to keep our teams safe …

07Dec202207Dec2022

Abusive clients

Pippa generally useful stuff, helping each other abuse, andy, ann, behaviour, CA, clients, complaints, Mel, process, Thelfa 0 Comment

Abusive clients

good guidance and help from CA on abusive clients…complaints and links and things to do …..

29Nov202229Nov2022

Abusive clients anyone?

Pippa generally useful stuff, helping each other #CA, abuse, andy, ann, clients, distress, mel., teams, wellbeing 0 Comment

Abusive clients anyone?

how to balance needs of clients in distress and maybe ill with those of our teams who are subjected to abuse and aggression.. withdraw the service? when/how etc..