Yup we have all got them now it seems – so Ann Booth from CA is going to join us on 7th December as we chat with each other about when/how/if to withdraw the service and very importantly, how do we balance the need for zero tolerance of abuse and discrimination focusssed on our teams and the needs of clients who are often ill and distressed and for whom the acceptable norms of communication are not available…

don’t miss the discussion and thanks to Mel for raising it..