07Dec202207Dec2022Abusive clients Pippa generally useful stuff, helping each other abuse, andy, ann, behaviour, CA, clients, complaints, Mel, process, Thelfa 0 Commentgood guidance and help from CA on abusive clients…complaints and links and things to do ….. Read more →
29Nov202229Nov2022Abusive clients anyone? Pippa generally useful stuff, helping each other #CA, abuse, andy, ann, clients, distress, mel., teams, wellbeing 0 Commenthow to balance needs of clients in distress and maybe ill with those of our teams who are subjected to abuse and aggression.. withdraw the service? when/how etc.. Read more →