check out the updates for us all from Ann, Rachel and Ellie…..
Read moreRachel
Ann (Booth) and Rachel ( Irvine) join us to run through all things on client experience etc.
Read morecheck out the changes as a result of the pilot year one…
Read morelatest info from Rachel with outcomes of the pilot year and some changes coming in …..
Read moreyes you can have one policy/process for debt and non debt clients in order to meet consumer duty… hurrah…
Read moreall the hot topics and Qs on this vexed issue- check it out?
Read moreall you need to know about this Charity Commission requirement
Read moreall the latest news from Rachel Irvine.. check it out…
Read moreEEEKK here is a new thingy from Charity Commission in case you haven’t seen it yet – thanks Hitesh for spotting it…
Read morecome and hear up to date stuff on the LSA
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