QAA RAYG discussions at CEO reference group – what did you think?
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Rachel
Did you know? AQS is changing and so is LSA – from April it will be the new improved version and we all need to get up to speed with the changes…..
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latest on LSA/LPQF and some other acronyms… dont miss the call on 18th Jan
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Ann, Rachel and Tom from CA joined us to chat about client experience survey part of the LSA -read on…..
Read moreslides from Rachel about the LSA refresh workplans – check them out.. plus a call to CA to not forget the full scale review toooooooo
Read morevery helpful update from Rachel (CA) on the refresh of the LSA etc….
Read morecome along and hear the latest updates on LSA… thanks to Rachel for joining us on 27th July
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guidance from CA on how to respond to the long letter from the FCA…
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update on external referrals into Casebook… thanks to Scott and RAchel
Read moreLSA new arrangements – check it out..
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