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Transforming LCAs

client experience

11Apr202411Apr2024

Ann Rachel and Ellie joined us…

Pippa generally useful stuff, Uncategorized andy, ann, client experience, consents, consumer duty, Ellie, Rachel 0 Comment
Ann Rachel and Ellie joined us…

check out the updates for us all from Ann, Rachel and Ellie…..

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15Feb2024

Client experience survey

Pippa generally useful stuff, Uncategorized andy, ann, client experience, Debbie, Rachel 0 Comment
Client experience survey

all the hot topics and Qs on this vexed issue- check it out?

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25May202325May2023

client experience survey – slow progress with CA

Pippa LSA andy, ann, CA, client experience, LPQF, resistance 0 Comment
client experience survey – slow progress with CA

CA not keen to update client experience questions it seems…

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10May202310May2023

LSA and client experience- CAs stance

Pippa LSA andy, ann, CA, client experience, delay 0 Comment
LSA and client experience- CAs stance

CA taking time to find out more about the client experience survey – despite our call for change….

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14Dec202214Dec2022

Client experience discussions

Pippa generally useful stuff, LSA, Uncategorized andy, ann, client experience, LSA, Rachel, Tom 0 Comment
Client experience discussions

Ann, Rachel and Tom from CA joined us to chat about client experience survey part of the LSA -read on…..

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07Dec202218Nov2022

weekly call 14th December

Pippa generally useful stuff, LSA, Uncategorized andy, ann booth, client experience 0 Comment
weekly call 14th December

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