notes from the first meeting on ways to address/resolve conflict at LCAs between CEOs and TBs…
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generally useful stuff
multi site premises strategy anyone? hope so… Angela (Kerr) is looking for info
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strike action – actual and threatened and ways to work together to align contracts and respond to union demands constructively
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data sharing and stuff – what do we do and how to avoid overthinking it – plus varied approaches by L/As grrr
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push back on inappropriate signposting /encourage l/as to manage client expectations and CT recovery protocols…
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Working with CA to resolve problems of out of scope client routing etc.
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New contracts to help people who face losing their homes – is it good news or a bit of window dressing that might lead to more demand on our services?
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working together to negotiate with CA on HtC stuff…?
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Join everyone in Northampton for our next get together ?
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updates from Louise on some Qs we had about casebook .. thanks Louise 🙂
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