a roundup of ongoing work – all beginning with a ‘C’ so I have done a picture of the sea – see what I did there? utterly hilarious…
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generally useful stuff
loadsa thoughts on training and some highly fab materials – read the post to see the links – yay
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YAY – free webinar on sickness absence and disability issues – thanks to Muckles… great stuff
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notes from the first meeting on ways to address/resolve conflict at LCAs between CEOs and TBs…
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multi site premises strategy anyone? hope so… Angela (Kerr) is looking for info
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strike action – actual and threatened and ways to work together to align contracts and respond to union demands constructively
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data sharing and stuff – what do we do and how to avoid overthinking it – plus varied approaches by L/As grrr
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push back on inappropriate signposting /encourage l/as to manage client expectations and CT recovery protocols…
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Working with CA to resolve problems of out of scope client routing etc.
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New contracts to help people who face losing their homes – is it good news or a bit of window dressing that might lead to more demand on our services?
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