some improvements – definite willingness by CA to listen and sort stuff but some problems remain
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working together: making things better :)


some improvements – definite willingness by CA to listen and sort stuff but some problems remain
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CA are now addressing issues which is good and there is more to address …
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problem solving with CA – join in and help out…
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here is our dialogue to date with CA ( Michele and Victoria) about the big probs with Connect… they have heard us…
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problems with Connect – our report to CA – read all about it
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what is happening on connect – is it fit for purpose???
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check out our shared experiences on Connect and what the group might do to address/resolve them with CA
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update on the new telephony platform…
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Connect – message from CA about the initial rollout probs… help is on the way and it will be worth the wait for a better platform.. hang on in there..
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work in our group on Adviceline fitting well now with CA workstream on this… next steps coming soon
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