push back on inappropriate signposting /encourage l/as to manage client expectations and CT recovery protocols…
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Working with CA to resolve problems of out of scope client routing etc.
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New contracts to help people who face losing their homes – is it good news or a bit of window dressing that might lead to more demand on our services?
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working together to negotiate with CA on HtC stuff…?
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Join everyone in Northampton for our next get together ?
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updates from Louise on some Qs we had about casebook .. thanks Louise 🙂
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free employment law seminar on dealing with sickness absences and disability issues in our teams
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some improvements – definite willingness by CA to listen and sort stuff but some problems remain
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have you sorted out your CD info yet?
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sorry to see Jodie, Ollie and Cat leave the CA training team… only 3 out of the 6 person team left…
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