ideas on recruitment, training and retention – check it out ?
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multi site premises strategy anyone? hope so… Angela (Kerr) is looking for info
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strike action – actual and threatened and ways to work together to align contracts and respond to union demands constructively
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data sharing and stuff – what do we do and how to avoid overthinking it – plus varied approaches by L/As grrr
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push back on inappropriate signposting /encourage l/as to manage client expectations and CT recovery protocols…
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Working with CA to resolve problems of out of scope client routing etc.
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New contracts to help people who face losing their homes – is it good news or a bit of window dressing that might lead to more demand on our services?
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all you need to sail through your LSA – easy breezy…
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admin takes a break….shocking innit?
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FAB updates from Mel – great work in the COP (community of practice)
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