yes you can have one policy/process for debt and non debt clients in order to meet consumer duty… hurrah…
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generally useful stuff
what’s coming down the track?
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read all about what we all think about what support we need from CA….
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Dan from CA with AI updates for us
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spoiler alert- most of us are offering 3% and having it as an increase to base salary…
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catch up on the recent strategic discussions with Clare…
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Dan will share the latest work on use of AI in the service
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Here are our email addresses… yay..
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here is a jolly useful thing – core service specification – thanks Angela
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al you need to know about what we chatted about – well some of it anyway…
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