contacting CA to ask for a review of complaints and client satisfaction in light of new challenging operating environment
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Author: Pippa
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Read morecome along and hear the latest updates on LSA… thanks to Rachel for joining us on 27th July
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guidance from CA on how to respond to the long letter from the FCA…
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thank you to everyone who is chipping in to pay for the pay grade framework stuff etc..
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updates on partnership with CA 🙂
Read morelong letter from FCA about risks and stuff – we are chatting to CA about an organisational response…
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COR lively discussion on shared concerns about Adviceline – CA seem open to significant change….
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Mark’s update on progress so far on volunteer recruiting and training and next steps PLUS – bonus ball – poss software to manage HR elements for vols and paid staff combined…
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