References and hiccups

We had a really good discussion this week on recruitment issues and it was clear that there are some shared concerns in relation to references . Current practices mean that it can be difficult to get all the info we need about a candidate. This is especially a problem as the pool of caseworkers seems to be moving round from LCA to LCA and sometimes people move on just before a problem with their performance goes down a formal route.. we thought there were a couple of things to do on this:

  1. ask Muckles if they can do a session for us on legalities on references and best practice and how best to protect and support each other
  2. see if CA can guide us on some good interview questions to ask to get a better gauge of skills and attitudes

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